Orders
What if I need to cancel?
With Direct Meds, there are no contracts. You can cancel your shipment anytime by submitting a ticket or calling us at (888) 696-7176. We want to make sure that our customers love the results of our treatment plans so if you are unhappy with your ...
I didn't receive enough medication, why is the vial almost empty?
The bottles that our pharmacy uses to send medications are 10mL (1000 units) capacity bottles, but most prescriptions for our medications are less than 10mL. For example, if your prescription was for a 2mL (200 units) vial of medication, then only ...
I placed my order, now what do I do?
Access your patient portal and answer a few questions for the doctor: Just like a doctor's visit you’ll need to complete a simple health history which will be securely stored in your patient portal. You’ll first need to create your login. You will ...