How do I view/manage my subscriptions?
To view/manage your subscriptions, please refer to your welcome email to access the appropriate login link you were assigned (varies based on location and prescription choice) and follow the instructions below for the corresponding login link.
United States
If you signed up after 2024-11-04, use this login link https://portal.direct-meds.com/
Please contact customer service to manage your subscription; the subscription management feature for this system is coming soon.
If you signed up on or before 2024-11-04, use either this login link https://app.direct-meds.com/user or https://hub.direct-meds.com/user
- Enter your account email and password
- Click "Sign in" to be directed to your account dashboard
- From the dashboard, click "Manage subscriptions"
Canada
Use this login link https://caportal.direct-meds.com/user
- Enter your account email and password
- Click "Sign in" to be directed to your account dashboard
- From the dashboard, click "Manage subscriptions"
Related Articles
How do I view my order(s)?
To view your order(s), please refer to your welcome email to access the appropriate login link you were assigned (varies based on location and prescription choice) and follow the instructions below for the corresponding login link. United States If ...How do I track my order?
You will receive an email confirmation once your order ships which will include your tracking information. To track your order in your patient portal, please refer to your welcome email to access the appropriate login link you were assigned (varies ...How do I update my shipping address?
To change your shipping address for future shipments, please refer to your welcome email to access the appropriate login link you were assigned (varies based on location and prescription choice) and follow the instructions below for the corresponding ...How do I update my payment method?
To change your shipping address for future shipments, please refer to your welcome email to access the appropriate login link you were assigned (varies based on location and prescription choice) and follow the instructions below for the corresponding ...