How do I update my payment method?

How do I update my payment method?

To change your shipping address for future shipments, please refer to your welcome email to access the appropriate login link you were assigned (varies based on location and prescription choice) and follow the instructions below for the corresponding login link.

United States

If you signed up after 2024-11-04, use this login link https://portal.direct-meds.com/
  1. Enter your account email and password
  2. Click "Sign in" to be directed to your account dashboard
  3. Click "My Profile"
  4. Click "Edit Payment"
  5. Enter your new payment information
  6. Click "Update Payment Method"
If you signed up on or before 2024-11-04, use either this login link https://app.direct-meds.com/user or https://hub.direct-meds.com/user
  1. Enter your account email and password
  2. Click "Sign in" to be directed to your account dashboard
  3. Click "My Prescriptions" on the left
  4. Click "Manage Prescription"
  5. Scroll down to "Payment Method" and click "Edit Payment Method"
  6. Enter your new payment information
  7. Click "Save"

Canada

  1. Enter your account email and password
  2. Click "Sign in" to be directed to your account dashboard
  3. Click "My Prescriptions" on the left
  4. Click "Manage Prescription"
  5. Scroll down to "Payment Method" and click "Edit Payment Method"
  6. Enter your new payment information
  7. Click "Save"

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