How do I reset my Direct Meds account password?

How do I reset my Direct Meds account password?

To reset your Direct Meds account password, please refer to your welcome email to access the appropriate login link you were assigned (varies based on location and prescription choice) and follow the instructions below for the corresponding login link.

United States

If you signed up after 2024-11-04, use this login link https://portal.direct-meds.com/
  1. Click "Forgot password?"
  2. Enter your account email
  3. Click "Send Code"
  4. You will receive an email with a link to reset your password
If you signed up on or before 2024-11-04, use either this login link https://app.direct-meds.com/user or https://hub.direct-meds.com/user
  1. Click "Forgot password?"
  2. Enter your account email
  3. Click "Send email"
  4. You will receive an email with a link to reset your password

Canada

  1. Click "Forgot password?"
  2. Enter your account email
  3. Click "Send email"
  4. You will receive an email with a link to reset your password

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